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The New Aladtec Mobile Experience

August 28, 2017, 10:07 am
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Aladtec’s Mobile version has a new look, along with numerous small enhancements. Over the coming months, even more features will be added to Mobile.

The most recent changes include:
  • Color coded information - Quickly recognize information; colors are the same as the Desktop, i.e. blue for Scheduled Shifts, green for Trades, purple for Open Shifts, orange for Time Off, brown for Events

  • Redesigned Dashboard - Easily see information at a glance; now focused on schedules, requests and events 

  • Menu updates - Faster navigation to a few features previously located on the Dashboard

  • Other - Simpler to select dates, view member information, find forms, and send messages

Below are additional details for the recent enhancements. Note: Some enhancements may not be available, due to your system configuration.  To take advantage of these, contact your System Admin or Aladtec Support for assistance.


Dashboard for Members

On the Dashboard, Members can quickly see their Upcoming Shifts, Available Trades, Available Open Shifts, Approved Time Off, and Upcoming Events; with the ability to view additional items for each section.


Admin Tasks on Dashboard

In addition to everything a member can see and do on the Dashboard, Admins can review Pending Requests for Trades, Sign Ups, and Time Off. Each section shows the next upcoming request, the number of additional pending requests, and gives the ability to view additional items.


Menu Navigation Options

A few features, previously located on the Dashboard, are now accessible from the Menu. From any page, use the Menu to quickly navigate to other key pages including: Dashboard, Daily Summary (previously Work Schedule), Forms, Discussions, and Member Database. Members can also Logout or Switch Systems from the Menu. Note: Switch Systems is only available for Members with access to multiple Aladtec systems.



View Time Off Requests

Members can check their Time Off Requests easily, to see if they are Approved or still Pending Admin Approval.



Selecting Dates

Navigate to the previous or next day faster, by using the arrows next to the date. Select the displayed date to pick a new date from the calendar view. To return to the current day, use the “Today” option.


Forms with the A-Z Picker

Forms can be quickly accessed from the Menu. If there are a lot of forms, use the A-Z picker to locate a specific form.


Member Database Features

In the Member Database, use the A-Z picker to quickly find a member, view additional member information, and send messages to Individuals, Access Levels, or Work Groups.



If you have questions, need help navigating mobile, or configuring features in your system, please contact your Support Team at support@aladtec.com or 888.749.5550. As always, thank you for using Aladtec.

~ Your Aladtec Team

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For the 3rd Time - Aladtec is Ranked on Inc. 5000’s List of America’s Fastest-Growing Private Companies

August 31, 2017, 9:43 am
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Public Safety software provider Aladtec, appears on Inc. Magazine’s 2017 list at No. 2897.


We are proud to announce landing on the prestigious Inc. 5000 list for the third consecutive year. The list is comprised of America's fastest growing privately owned companies. Aladtec moved up 20 spots this year to #2897.  Our first year on the list we were ranked #3197. Only one in five businesses on the list achieve the accolade of appearing on it three times.

Our continued growth is in part attributed to our Public Safety customers who keep spreading the word to other agencies about how Aladtec has helped them improve efficiencies, save time, control overtime, reduce errors, and simply made their jobs a heck of a lot easier. We have over 1,900 customers and nearly 120,000 people are Aladtec user members.

As a provider of online employee scheduling and workforce management software to the first responder sector - we find daily satisfaction in supplying a service to this vital community of dedicated people. 

Our Founder and President, David Feyereisen sums it up best by his quote in the press release announcement. "We are extremely honored to be on the Inc. 5000 list for the third year in a row.  But we don't seek growth just for the sake of growth. We strive to provide the hometown heroes in Public Safety with the finest workforce management solution money can buy.” You can read the complete press release here.

To hear from a few of our customers about how Aladtec has helped them - take a look at this short video. Many of them started by trying our demo system - we invite you to sign up for our no cost 14-day “try-it” demo too, or give us a call at 888-749-5550 for a customized version to fit your department’s specific needs.  

 
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Join Us at the Illinois Fire Chiefs Association's Annual Conference

September 27, 2017, 9:25 am
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The IFCA's 67th Annual Conference & Expo is October 8-11th in Peoria...



Visit our booth at Illinois' premier professional development conference for fire personnel. The IFCA is partnering with the Illinois Society of Fire Service Instructors (ISFSI) and the Illinois Fire Apparatus Mechanics Association (IFAMA) to host this educational event.

Aladtec will be providing guided demos of our popular online employee scheduling and workforce management software.  Created for Public Safety, nearly 2,000 agencies across the country use our software system to effectively manage personnel.

To try a free demo visit www.aladtec.com or give us a call at 888-749-5550 and we'll create a custom demo to suit your specific department needs. 
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Seeing black pixels in Chrome? Here’s how to fix it...

September 28, 2017, 9:49 am
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If you recently started noticing black pixels when using Chrome - here's a remedy to try...


ChromeError.png
A new version of Google Chrome (61.0.3163.100) was released on Thursday, September 21, 2017. For some users, this may have resulted in black pixels displaying while scrolling or hovering. To prevent this from happening, turn off “hardware acceleration” in Chrome. Turning “hardware acceleration” off should not affect any process negatively and will resolve this issue. To turn off “hardware acceleration,” follow the steps below.


Step 1 - Open Chrome settings.

Chrome-Hardware-Acceleration-1.gif

Step 2 - Scroll down and open the Advanced settings.

Chrome-Hardware-Acceleration-2.gif


Step 3 - Continue to scroll down further and disable hardware acceleration.

Chrome-Hardware-Acceleration-3.gif

Step 4 - After disabling hardware acceleration you will need to relaunch your browser. Make sure to save any important work or progress before you relaunch it - just in case.


As always - if you have any questions about your Aladtec system, or if we can be of further help in any way - please give us a call at 888-749-5550.
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We Have Complimentary VIP Passes to EMS World Expo 2017

October 3, 2017, 12:42 pm
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We are looking forward to attending EMS World Expo again this year...

Please drop by our booth #1855 during North America’s largest EMS conference and trade show, EMS World Expo 2017, taking place in Las Vegas October 16-20 at the Convention Center.  If you are planning on attending, we'd be happy to give you free VIP Expo passes - simply give us a call or email us your request.
 
At our booth, we'll be presenting guided demos of our popular online employee scheduling and workforce management system and inviting visitors to sign up for our free 14-day "try it" demo.   Aladtec is designed for Public Safety agencies and used by nearly 120,000 professionals throughout North America.  We look forward to visiting with many of those people while we are at the event.

To try a free demo now, visit www.aladtec.com or give us a call at 888-749-5550 and we'll create a custom demo to suit your specific department needs. Hope to see you at EMS World Expo!
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Join us at the IPSTA 9-1-1 Conference - Booth #501

October 25, 2017, 2:44 pm
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We'd love to show you our online employee scheduling & workforce management system at the event...



The IPSTA 9-1-1 Conference takes place November 5th-8th at the Crown Plaza Hotel in Springfield, Illinois. While you are there, you can get a first-hand look at how Aladtec will benefit your agency, and you can sign up for a free 14-day demo on the spot. For current customers, we'll have a System Support Specialist along to answer any questions you may have and/or to help you optimize your Aladtec system.

For more information on Aladtec for you your online employee scheduling and workforce management needs visit www.aladtec.com now or give us a call to set up a customized demo to fit your specific requirements - 888-749-5550.
Hope to see you at IPSTA 9-1-1 Conference!




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Heading to Des Moines soon for the Iowa EMS Conference!

October 26, 2017, 12:34 pm
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Looking forward to visiting with many of our Iowa EMS customers...


We invite you to drop by Aladtec's booth (#10) at the IEMSA Conference November 9th through the 11th.  In addition to meeting with current customers, we'll be conducting demonstrations of our online employee scheduling and workforce management software system. Visitors can sign up for a free 14-day demo or we'll create a customized demo based on their specific needs. 
You can get started with a no cost demo now by signing up at www.aladtec.com or give us a call at 888-749-5550.


 

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Drop By Our Booth at The American Ambulance Association Conference & Trade Show...

October 30, 2017, 1:01 pm
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Aladtec will be offering live system demos and meeting with customers at AAA - Booth #214...

This annual event will be at Caesars Palace in Las Vegas November 13th through the 15th. AAA attendees will take part in ambulance executive-specific leadership sessions, learn innovative ideas for hiring, managing, and retaining employees, and hear about the newest developments in reimbursement and ambulance policy.

Along with educational opportunities, there will be a trade show on the 14th and 15th at which companies will display the latest and greatest products and services available to ambulance services.

We will be demonstrating our online staff scheduling and workforce management system and we will also meet-up with customers who visit our booth (#214). To learn more about our Public Safety software system or to sign up for a free 14-day demo now - visit www.aladtec.com, or give us a call at 888-749-5550.

Hope to see you at the American Amublance Association Conference and Trade Show in Vegas! 

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My Schedule page is now available in Mobile

November 13, 2017, 8:30 am
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Aladtec’s mobile version recently added a My Schedule page. This feature is very similar to the My Schedule page in the desktop version. It provides monthly and daily information specific to each member, in a color-coded format, making it easy to review and complete tasks relating to scheduled shifts, open shifts, trades, time off requests, and trades.


Additional details about the My Schedule page are included below. Note: Features within the My Schedule page may not be available, due to your system configuration. To take advantage of these features, please contact your System Admin or Aladtec Support for assistance.


Accessing the My Schedule page

Quickly access the My Schedule page via the Menu. Scroll down to view key information relating to Scheduled Time (including Minimum Staffing and Schedule Notes), Time Off, Trades, Open Shifts, and Events.



Viewing information for a specific day

The My Schedule page defaults to displaying an overview of the current month along with specific information on scheduled shifts, open shifts, trades, time off requests, and events for the current day. Tap a day in the month to view information for that day. Navigate to the previous or next month quickly, by using the arrows next to the date. Tap the displayed month to pick a new month or year. To return to the current day, use the Today option.


        DateNavigatorAndSelectedDate.png


Setting View Options

Configure the My Schedule page to display Scheduled Time, Time Off, Trades, Open Shifts, or Events via View Options. These settings are automatically saved for returning to the My Schedule page.

Mobile-myschedule-04.gif


Completing tasks relating to Shifts and Trades

Tap the color blocks at the bottom of the My Schedule page to view additional details and complete tasks. From the color blocks:

  • See details of your upcoming shift, and request time off or a trade (blue blocks),
  • Sign up for open shifts (purple blocks),
  • Accept trade requests (greenish/brown blocks),
  • Learn event details (brown blocks).



If you have questions or need help with the My Schedule page, please contact your Support Team at support@aladtec.com or 888.749.5550. As always, thank you for using Aladtec.




~ Your Aladtec Team

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Attach Files to enhance Forms and Member Information

February 12, 2018, 7:24 am
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New Feature Release! Aladtec has released an enhancement to Forms and the Member Database allowing files to be attached to form submissions and to a member’s My Info page.


This enhancement will increase efficiency, eliminate paper filing, and streamline processes. For example, using this new feature will allow for:
  • Quickly assessing damage to vehicles by reviewing the attached pictures of damages found during daily rig checks
  • Keeping copies of licenses and certifications for each member allowing for easy access and validation
  • Attaching invoices and receipts to purchase orders, expense reports, etc.

To take advantage of this new enhancement, an administrator will need to add an Attachment field via the Form Configurator or the Member Database Configurator. To add the Attachment field in either configurator:
  1. Drag and drop the Attachment field into the chosen form or the Member Database
  2. Name the field 
  3. Customize the field (i.e. required, number of files, etc.) 
  4. Save

The Form Configurator has a new field available called Attachment, see below.





In the example below, via the Form Configurator, the Attachment field was added to a form and named “Documentation”.

The “Documentation” field below has been customized to allow for three Attachments.



Once the “Documentation” field is available on an individual form, or in My Info, members with the correct permissions can easily attach a file.

In the example below, an image of a damaged vehicle is attached when submitting the form.


Files attached to submitted forms can be viewed on individual submissions, as well as in Form Reports. Files attached to member profiles can be viewed where member attributes can be viewed, including: My Info, the Member Database, and Reports.

In the Form Report shown below, clicking on the number of files gives the ability to view details about each file.



For questions or additional help with attaching files in Forms or the Member Database, please contact the Support Team at support@aladtec.com or 888.749.5550. As always, thank you for using Aladtec!

~ Your Aladtec Team


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Sync Your Aladtec Calendar to Your Personal Calendar

March 12, 2018, 1:25 pm
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Syncing your Aladtec calendar to your personal calendar is a great way to keep track of scheduled shifts, time off, and events - all in one location! Using iCal, it’s easy to set up the sync.

Follow the steps below to Find the Subscription Link, then Add the Subscription Link to your Personal Calendar. Keep in mind, the frequency and volume of information synced is controlled by your personal calendar provider (i.e. Google, iOS, etc.).

Find the Subscription Link 


A subscription link is required to sync your Aladtec calendar to your personal calendar. Log into Aladtec on the same device you are using to sync the calendars and copy the subscription link, using the following steps:

  1. Navigate to My Schedule in Aladtec - if on a mobile device, use the Full Site View
  2. Select “Configure” under the iCal heading
  3. Select which schedules to sync to your personal calendar, then click “Subscribe” - for the best performance, only select the schedules you need
  4. Select your personal calendar program, then copy the subscription link

Add the Subscription Link to your Personal Calendar


Google Calendar

To view your Aladtec calendar in your personal Google calendar, add the subscription link via a non-mobile device, e.g. laptop or desktop. Once the Google Calendar is set up on the non-mobile device, Google will sync this calendar on your mobile devices that are connected to the same Google account. The sync may take several hours depending on the Google syncing schedule.

To add the subscription link in your personal Google calendar, complete the following:

  1. Click the “+” next to “Add a coworker’s calendar”, then select “From URL”
  2. Paste the subscription link from the Find the Subscription Link section above, then select “Add Calendar” - it may take a few minutes to sync before the calendar is added
  3. The calendar will appear in the list of Other calendars, as “Aladtec Member Schedule” - depending on Google, this may also show up as a link which can be modified in the next step
  4. (Optional) To modify the name of the calendar, complete the following:
  • From the Google Calendar, under “Other Calendars”, select “Settings” for the new calendar
  • Edit the “Name” for the calendar, then click the arrow to exit “Settings”

iOS Calendar 

For iOS (e.g. iPhone, iPad), add your Aladtec calendar using the steps below. Once completed, your Aladtec calendar will be viewable as part of your iOS calendar.

1.  Navigate to “Settings”
2.  Select “Accounts & Passwords”
3.  Select “Add Account”
4.  Select “Other”
5.  Select “Add Subscribed Calendar”
6.  Paste the subscription link in “Server” - use the link copied from the Find the Subscription Link steps above
7.  Select “Next”
8.  Modify the following “Subscription” settings, then Save
     •  Edit the Description (optional)
     •  Leave “User Name” and “Password” blank
     •  Select “Use SSL”
     •  Turn on/off  “Remove Alarms” (optional)

9. The calendar will appear in the list of Other calendars, as “Aladtec Member Schedule”, unless the default Description was modified in the “Subscription” settings step above 


    For questions or additional help with syncing your calendar, please contact the Support Team at support@aladtec.com or 888.749.5550. As always, thank you for using Aladtec!

    ~ Your Aladtec Team
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    Simplify Your Schedules with Block Time

    March 22, 2018, 11:41 am
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    With the use of block time, schedules are much easier to manage by only showing shifts that need to be filled. Block time is similar to a placeholder for a position or shift and once applied, that position or shift is no longer open or available.

    Block time can simplify your schedule in the following situations:

    • Non-Shift time - when a schedule does not require 24/7 coverage, block time can be used to prevent members from signing up for shifts when coverage is not needed   
    • Find Coverage Alerts - when sending find coverage alerts, any shifts with applied block time will not be included 
    • Special Events schedules - schedules that only need open shifts during specific dates and times (i.e. football games, parades, training, etc) 
    • Different Staffing Levels - a single schedule may require different coverage for different days of the week or during specific hours (i.e. 3 medics during the day but only 2 medics in the evening)

    A monthly calendar view will show a lot of extra open shifts when block time is not used, see below.

    That same monthly calendar is much simpler after block time is applied, see below:

    Using Repeats & Rotations to Add Block Time

    Just as members are scheduled for recurring shifts, block time can be scheduled using Repeats & Rotations. Instead of selecting a member’s name for the Repeat and Rotation, select Block Time. After selecting Block Time, the steps are the same as if it were a member being scheduled (e.g. select the schedule and position(s), then enter the details of the rotation for the dates and time to block). Once the rotation is applied, the open shifts will no longer display on the calendar view.  If ranges of block time ever need to be removed, simply use the Date Range Delete feature.

    On the Repeats and Rotations page, select Block Time from the Member list, shown below:

    Using the Hourly Editor to Add Block Time

    Block time can be applied one shift at a time through the Hourly Editor. To add the block time, select the position under the Schedule, then select Block Time from the Member drop-down list at the bottom of the screen. Select the time to be blocked and click Add. A gray bar will now appear to show the position is blocked. To remove block time, simply click the trash can on the scheduled block time.

    From the Hourly Editor page, select Block Time from the Member list, shown below:


    For additional details on how to simplify your schedule with block time through Repeats & Rotations or the Hourly Editor, please watch the how-to video below:


    For questions or additional help with simplifying your schedule using block time, please contact the Support Team at 888.749.5550 or support@aladtec.com. As always - thank you for using Aladtec!

    ~ Your Aladtec Team

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    New Find Coverage Alert Page

    March 17, 2016, 11:53 am
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    The Find Coverage page has been updated with a new look and added functionality. The blue Find Coverage envelopes throughout the system help you fill open shifts by sending out text messages and emails to all eligible members.

    Here is what’s new:
    • Members who have time off or are already working can now be selected to receive the alerts.
    • The Find Coverage page has been redesigned to make it easier to send an alert for the right open shifts to the right members.
    • See a sample of the text and email message that is being sent to members and add a note if needed.

    As shown in this image, there are 4 steps to sending an alert:
    1. Select the Schedules and Positions which need to be filled.
    2. Select who will receive the alert.
    3. Add a message with additional detail if required
    4. Click Send


    If you need help, please contact Aladtec Support. support@aladtec.com or 888-749-5550
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    Major Improvements to the Availability Page

    March 30, 2016, 7:55 am
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    As you may already know, the Availability page in Aladtec displays every member's availability in one place. We are happy to announce some major improvements to the flexibility of this page.

    Here's what's new:

    • Date selectors have been added to allow viewing by day, week, month, or custom time frames.
    • Member Filters to display availability for specific groups or individuals.
    • Display fields from the member database next to each person’s name.
    • The header and name column are now frozen, making it easier to scroll and still keep your bearings.
    • Custom views can be saved and easily accessed.


    Don’t forget, if you have questions, or need assistance, please contact your Support Team at support@aladtec.com or 888.749.5550. 
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    Announcing External Links

    May 3, 2016, 8:28 am
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    You can now create links in Aladtec for members to access other useful websites (like incident reporting software, training software, or anywhere else on the web). The links will display for all members in the top left corner by clicking the service name as shown in this image.



    To enable, click on your service name in the top left corner to go into Setup -> External Links.

    Don’t forget, if you have questions, or need assistance, please contact your Support Team at support@aladtec.com or 888.749.5550.
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    Article 21

    June 22, 2016, 7:24 pm
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     Aladtec, Inc. Announces Recent Move of 
    Headquarters to River Falls, WI

    Relocation to larger office building consolidates two
    Wisconsin offices and accommodates the company’s continued growth.



    River Falls, Wisconsin - June 22, 2016 - Privately held Aladtec, Inc. announces their move to 387 Arrow Court, River Falls, Wisconsin.  After being located in Hudson, Wisconsin for nearly six  years, with a satellite office in River Falls, the company chose a larger office space in order to be in one location and to have room for the company’s future expansion plans.  This move allows 30 of Aladtec’s employees to work under one roof - while two staff members telecommute.  

    “We are grateful to Aladtec for their decision to expand in River Falls, Wisconsin,” said William Rubin, Executive Director, St. Croix Economic Development Corporation, St. Croix County, Wisconsin. “Aladtec could have easily drifted across the border to Minnesota, but didn’t.  Aladtec has roots in River Falls, and as they continue to grow, I know they will find numerous local resources to stay on their upward track towards greater success.”

    Scot E. Simpson, the River Falls City Administrator adds, “We are thrilled that Aladtec has located its headquarters in River Falls.  We welcome Aladtec and its employees back and look forward to them as a continued corporate citizen for years to come.  We appreciate their confidence in River Falls as a place to grow and thrive.”



    Aladtec is an online employee scheduling and workforce management company focusing on the Public Safety Sector.  From their new River Falls office, the company continues to develop, market, sell and support their Aladtec online software application.  

    In 2015, with a three-year sales growth of 106%, Aladtec came in at number 3,197 on Inc.’s list of the nation’s 5000 fastest-growing private companies.  They have experienced tremendous growth since 2002 when an ambulance company from Ellsworth, Wisconsin asked for help to improve their staff scheduling process by moving it to the Internet.  That basic scheduling system became the foundation for creating the company Aladtec, Inc.  The Aladtec system is now an all-in-one robust workforce management tool for designed for EMS, fire/rescue, law enforcement, dispatch and healthcare agencies.

    Always located in Western Wisconsin, the first version of the online software system was developed in the upstairs of CEO and Co-founder Dave Feyereisen’s garage, he shares, “We've moved around a lot since we built the first version of our product back in 2002.  For much of that time we were spread out between two or three different offices.  It’s great to get us all back into a single location where we have plenty of room to grow.  Our first “real” office was in River Falls when there were only three of us in 2007.  It’s great to be back.”  

    About Aladtec:  The company provides online employee scheduling and workforce management software to more than 1,600 organizations. Over 100,000 employees depend on the Aladtec system and nearly half a billion hours have been scheduled through the software.  Aladtec is honored to be a vendor for the Public Safety Sector and proud their online software system allows customers more time to focus on the communities they serve verses scheduling and workforce management processes.  For information or to try a free system demo, please visit www.aladtec.com.



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    mellissa@aladtec.com




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    Summary Report enhanced to include Time Clock Paycodes

    June 30, 2016, 11:32 am
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    Note: Interested in the Time Clock feature? Please contact Aladtec at 888-749-5550 for a free trial.

    The Summary Report provides an overview of scheduled time, paid time off and time clock data in a single report. In a recent update, additional flexibility was added to the report allowing the option to include Time Clock Paycodes via the Edit link. With this new option, customers utilizing the Time Clock will be able to easily see a breakdown of all Paycodes used in a particular pay period or custom time range.



    Don’t forget, for questions about reports, or assistance, please contact the Aladtec Support Team at support@aladtec.com or 888.749.5550.
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    Trades - Swaps of Different Length

    July 8, 2016, 12:34 pm
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    The Trades feature has recently been extended to allow members to Swap shifts of different lengths. This extension is useful in many situations including where the day shift is shorter than the night shift, where a short, holiday shift is equivalent to a long, non-holiday shift or simply where swapping shifts of different lengths is allowed.

    To take advantage of this extension, modify the default setting in the Work Groups as shown below.



    For questions or assistance configuring Trades in the Aladtec system, please contact the Support Team at support@aladtec.com or 888.749.5550. As always, thank you for using Aladtec!
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    Add a Note When Adjusting Time Off Accruals

    July 20, 2016, 9:52 am
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    Accrued time off can be tracked and automatically managed using Time Off Accruals in Aladtec. We recently added an enhancement that allows administrators to add a note for manual adjustments (ie member choosing to bank comp time, having worked on a holiday, etc). Notes can be added when adjusting the hours in the Member Database or profile pages.  View the history from the Individual Member report or in the member’s profile page under the Time Off Accrual section.



    If you have questions, or need assistance configuring Time Off Accruals, please contact your Support Team at support@aladtec.com or 888.749.5550. As always, thank you for using Aladtec.
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    Discussions Update

    August 1, 2016, 11:05 am
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    As you may know, Discussions in Aladtec let you have have conversations with other members of your service. This is especially handy for discussing procedure changes, soliciting feedback, or communicating any information that requires back and forth between employees.

    We’ve made a few changes to help Discussions be an even more useful communication tool. You can now easily sort to see the most recent reply first, and adding/editing replies is more intuitive.




    If you have questions please contact your Support Team at support@aladtec.com or 888.749.5550. As always, thank you for using Aladtec.

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